Shipping policy

Last updated: October 15, 2026

Thank you for shopping with NuvLifestyles. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders will be processed as soon as possible.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

All orders are delivered within 7–14 business days. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

We offer free shipping on every order — no minimum purchase required.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to South Africa.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Orders can only be cancelled within 15 minutes of purchase. After this window, your order will have entered processing and we will be unable to cancel it. If you need to make a change, please contact us immediately. Once an order is in transit, no modifications can be made. Refunds for eligible cancellations will be processed promptly to the original payment method.